What to ask a financial adviser

If you’re planning to make some decisions about your pension, getting independent financial advice could be the first step.

Whether you’re thinking about transferring out, planning for retirement or if you’ve had a major life change, you might want to speak to an independent financial adviser about your situation.

They’ll ask lots of questions about you, your money and your pension. But to make the most of your sessions, you’ll want to make sure you’re asking the right questions, too.

It’s sometimes hard to know where to start, so here are some suggestions.

Get to know your adviser
Before getting into the finer details around your pension queries and personal situations, you might want to ask your adviser some general questions to get a better understanding of how they work, and how you’ll work together. Things like:
  • 1
    What does the advice process look like? (Sometimes one session might be enough to get the answers you need)
  • 2
    What are the charges for these sessions? (Some advisers will offer the first session for free, so this is a good opportunity to ask lots of questions!)
  • 3
    What experience do you have advising people in my situation?
Five things to explore with your adviser
  • 1
    What your different options are.
  • 2
    What each option means for you.
  • 3
    Which option best aligns with your goals and your circumstances.
  • 4
    The tax implications of these options and the risks associated with them.
  • 5
    The adviser’s recommendation based on all of this.
From scheme booklets to fund factsheets, you can find everything you or your adviser might need around your Citi pension on the designated section of MyCitiPension.
How much do financial advisers charge?

Financial advisers often offer a free initial meeting to understand your needs and explain their services and fees. And how much they charge depends on various factors, including the type of advice you need, how you prefer to pay, and other specific conditions.

You could pay in different ways depending on the adviser – it doesn’t have to be hourly. So, you could pay monthly, ongoing as and when you need advice or pay upfront for a set piece of work.

It might be best to speak to a few advisers to see what best suits you. Remember, you can use the free initial meeting to chat through any payment options – after all, the most important thing is making it work for you, and your financial situation.

To read more about, visit Money Helper’s guidance about adviser fees.

Tick
When you’ve chosen your adviser, you’ll want to make a list of the questions to ask about your pension. Here are some ideas to get you started.
Where to start if…
  • What are the benefits of transferring out?
  • What are the drawbacks if I transfer out?
  • What fees are associated with transferring out? (These could be administration fees, set up fees – so be sure to ask about any hidden charges)
  • Would I lose any guarantees transferring out?
  • How would my pension savings be paid when I want to access them?
Do you have a Defined Benefit pension (also known as final salary pension)?
If you’re considering transferring your Defined Benefits pension out of the Citi Plan to a different arrangement, and your transfer value is more than £30,000 you will need to take independent financial advice before the Trustee can authorise the transfer. This is to protect you and your pension benefits from scams.
  • What are the different options available for me to take my pension savings and what do they mean?
  • Does my Citi pension offer these options? If not, how can I still choose this option?
  • Which options would best suit my personal circumstances and retirement goals?
  • What do I need to do to reach my goals? Have I got enough?
  • How would my pension savings be affected if I decided to take it earlier/later, and what risks come with it?
  • How does tax work with each option?
  • What is payable to my loved ones through my pension if I were to die?
  • How do changes in my relationships (i.e. divorce) affect my pension?
  • If I need to retire early due to ill health, what are my options and the tax implications? Are there provisions for enhanced benefits if my ill-health impacts my ability to work?
  • Can I use my pension savings to cover medical expenses related to any serious health conditions?
  • What benefits does my pension offer for my spouse?
  • What options do my beneficiaries have for receiving pension savings in the event of my passing?
  • What are the tax implications for my family in relation to the pension savings, if I die?
  • What are my options if I have no beneficiaries?
  • Where have my pension savings been invested and how are they performing?
  • Is it worthwhile combining my old workplace pensions?
  • What are the levels of risk involved in my plan’s current investments?
  • If I stay with my current plan, how much will I have saved by the time I retire?
  • Should I pay more in? If so, what are the advantages of this for me?

Remember: From scheme booklets to fund factsheets, you can find everything you or your adviser might need around your Citi pension on the designated section of MyCitiPension.